When your order is marked as 'Expired,' it means that the transaction or payment associated with the order was not completed within the designated time frame. All unpaid orders are subject to automatic expiration within 1 hour of creation. This is done to ensure efficient order processing and to make products available for other customers. If you still wish to purchase the items, you can create a new order. Be sure to complete the payment within the specified time frame to avoid expiration.
Payment Success with 'Expired' Status
In case you have successfully made a payment but your order still reflects an 'Expired' status, no need to worry. Please contact Kaleoz support with the payment receipt, and we will assist you promptly.