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Gift Cards Terms and Conditions
The following Gift Card Terms and Conditions (this “Agreement”) describe the terms and conditions that apply to all Gift Cards (collectively, “Digital Goods”) that are purchased from KALEOZ. By purchasing, accepting, or using Digital Goods, you acknowledge and accept the terms and conditions of this Agreement. If you do not agree with this Agreement, do not purchase, accept, or use the Digital Goods.1. General1.1 By using a gift card(s) purchased from KALEOZ (referred to as the “Digital Goods”), you agree to abide by these terms and conditions (the “Digital Goods Terms”) in addition to the User Agreement for the Kaleoz.com website, which is incorporated herein by reference.1.2 In the event of any conflict between the Digital Goods Terms and the User Agreement, the provisions of the Digital Goods Terms will prevail.1.3 You should check the product description of the Digital Good for any specific terms, conditions, and expiry dates set by the Seller or merchant which KALE -
How do KALEOZ protect for buyers?
In what circumstances KALEOZ will cover a buyer's purchase: The buyer didn't receive their order such as products/services as ordered. The buyer received a product/service that is significantly different from its description. How do I get a refund? All sales are final, and refund requests will not be entertained unless any of the above circumstances occur. The buyer shall report the same to KALEOZ within 72 hours upon delivery of the products/services. Upon investigation by KALEOZ, the decision of which shall be conclusive and final, a refund may be processed if the report made is valid and true. The refund shall be made to the buyer within 14 working days depending on the type of payment method you use. KALEOZ does not cover the following: Buyers have validated and confirmed the receipt of the order. Buyer's remorse. Any transactions made outside of KALEOZ online marketplace. Any changes/updates by the Official Game Developer or Game Publisher after delivery is successfully c -
How do KALEOZ protect for sellers?
Create a listing at KALEOZ marketplace without worrying and let KALEOZ handle all essential verification so you can focus on your trading. In what circumstances sellers are covered by KALEOZ When a buyer is trying to dispute an order, and you as a seller manage to provide a complete set of delivery proof based on our services requirement, the seller will be reimbursed. All listings and account must be in line with our User Agreement KALEOZ does not cover the following: Unable to provide a complete set of delivery proof in the event of a trade dispute. Any transactions made outside of KALEOZ online marketplace. Incomplete order / Non-delivery order Product or services not as described When a seller is trying to scam or intentionally fraud a transaction. KALEOZ reserve the right to permanently suspend the seller account and any available sales withdrawal will be canceled. Please note that this is not a product/services warranty. -
DO NOT DISCLOSE bank transfer information to 3rd party.
Important information:Customers SHOULD NOT disclose bank transfer payment information to any persons or 3rd party except our KALEOZ Support via Kchat and phone calls to the phone numbers listed on the SEAGM website.This will be a critical issue:Disclosing your bank transfer payment information to 3rd party persons may result in your payment being claimed and used by them.KALEOZ verifies bank transfer payment with the bank transfer information given by buyers.Important Note:We WILL NOT BE RESPONSIBLE for any monetary loss should your Internet Banking Transfer/ATM Transfer/Cash Deposit Machine information be given to another person before giving it to our KALEOZ Support. -
Prohibition of money laundering
To ensure the safety and compliance of our platform, we are committed to preventing money laundering and other illegal activities. Here are some important points you need to know:Please ensure that your account information is true, accurate, and up to date. If there are any changes to your account information, please update it promptly.If your transactions involve significant amounts, we may require you to provide certain information for KYC (Know Your Customer) verification, such as identification documents, transaction records, etc.Avoid engaging in transactions with unknown or untrusted individuals, and do not use your account for money laundering or any other illegal activities.We continuously monitor transactions and account activities. If we detect any suspicious activity, we may temporarily suspend your account or transactions for further verification or investigation. In serious cases, we reserve the right to permanently freeze your account and the funds within it. -
Fortify Your Kaleoz Account: Essential Security Tips
In today's digital age, online security is of utmost importance. With the increasing number of cyber threats, it's crucial to take proactive measures to protect your accounts. This guide is specifically tailored to help you fortify your Kaleoz account and recover it in case of a security breach. By following the steps outlined below, you can regain control of your compromised account and ensure its safety for the future. 1. Tips to secure your email address: Create strong, unique passwords for your email. Mix uppercase and lowercase letters, numbers, and special characters for better security. Review and update your recovery email settings, ensuring only your trusted recovery email is listed. Check for any unfamiliar recovery phone numbers and remove them. Monitor your email for any suspicious activity, such as unrecognized sent or deleted items. Enable two-factor authentication (2FA) on your email account to add extra security layers. 2. Recover Your Kaleoz Account If you suspect
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